Orders will take between 3 and 10 days. Unless its a pre-order, orders are processed and sent within 2 - 4 working days and a tracking number is provided.

Yes, all payments are secure.

We accept Visa, Mastercard, America Express, and Paypal.

We ship internationally.

Please email the Straton team: info@stratonwc.com and we’ll see what we can do for you based on the stage of your order. Each customer is entitled to cancel their order before shipping has taken place and will receive a full refund. If a customer decides to cancel their order after the item has been shipped a refund will take place once the item has been returned in its original condition.

You will be supplied with full details upon order. Should you require a full business invoice then please contact our support department.

If you are not satisfied with your purchase, you may exchange or return it for a refund (excluding shipping) within 14 days of receiving your purchase. All returned or exchanged items must be in new UNWORN condition, in their original packaging, and must include all packing material, manuals, and accessories. The customer is responsible for covering the costs associated with returning the unwanted item ie. shipping costs. For exchanges, shipping costs of the new exchanged item need to be covered by the customer. Please email info@stratonwc.com if you want to initiate a return or exchange.

You should contact the courier, using the tracking number and they will be able to locate your package

Please contact our Customer Support department and they will be able to assist.